I will provide excellent customer support via email, chat, and phone
About This Jab
I will provide excellent customer support via email, chat, and phone
As a professional currently collaborating with multiple brands, I focus on delivering top-notch service and maintaining professionalism in every interaction. My customer support offerings are designed to cater to diverse business needs. With substantial experience in the e-commerce industry as a sales and support representative, I recognize the significance of prompt and effective customer communication.
What Makes My Service Unique?
- Tailored Solutions: I customize my services to align with your specific requirements.
- Dependability: You can count on me for reliable and consistent support.
- Exceptional Quality: I am committed to delivering outstanding results with meticulous attention to detail.
Here’s how I can assist you:
- Store Management and Supplier Coordination: I will facilitate your store's operations and communicate with suppliers effectively.
- KPI Monitoring: I can help track and evaluate key performance metrics.
- Handling Returns and Refunds: I will manage exchanges and make necessary financial adjustments.
- Product Listings and Data Management: I can update and oversee product details.
- Shopify Expertise: I offer in-depth knowledge for supporting and managing your Shopify store.
- Customer Support Across Channels: I can assist via email, social media, and live chat.
- E-commerce Assistance: I will provide support across multiple facets of your online business.
- Order Fulfillment: I can oversee the processing and delivery of orders.
Compare Packages
Basic
Hourly Customer Service: Basic Package for 2 Hours
70 €
|
Premium
Hourly Standard Support: Comprehensive Week-Long Customer Service
160 €
|
Deluxe
Hourly Premium Support: Comprehensive Week-Long Customer Service
320 €
|
|
Delivery Time | 2 Days | 3 Days | 3 Days |
Formatting & Clean-up |
About The Freelancer
I excel in offering outstanding support via email, chat, and phone, always working to boost customer satisfaction with efficient and high-quality service…
- Luebeck
Frequently Asked Questions
How do you handle store management and supplier communication?
I oversee daily store operations, ensuring everything runs smoothly. I also liaise with suppliers to manage inventory, resolve issues, and coordinate orders effectively.
What does KPI Overview involve?
The KPI Overview service includes tracking and analyzing key performance indicators relevant to your business. This helps identify trends, measure success, and optimize operations for better performance.
What does product listing and data entry include?
I update and manage product information to ensure that your online store reflects accurate details. This includes adding new products, editing existing listings, and maintaining data integrity.
What customer service channels do you support?
I provide customer service across multiple channels, including email, social media, and live chat. This ensures that customers receive timely and effective support regardless of their preferred communication method.
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